Job Description

Company Description:

Onondaga Community College, located in Syracuse, NY, is a college of the State University of New York (SUNY) system and one of 30 locally sponsored community colleges throughout New York State. Onondaga County is our sponsor. We offer two-year degree programs that serve as transfer opportunities to baccalaureate degree programs at four-year campuses or for direct entry to the workforce. We also offer certificate programs that can generally be completed in one year. Onondaga is a diverse educational learning community. We are committed to creating and maintaining an atmosphere where individuality is not only recognized - but encouraged - to contribute to the fabric of the campus environment. We continue to serve the educational and economic development needs of the region and proudly boast more than 40,000 alumni.

Job Description:

The Assistant Director of Admissions supports the leadership and daily operations of the Admissions Office and plays a key role in achieving the college's enrollment goals. The position oversees the college's recruitment activities, manages admissions staff, and ensures a welcoming and efficient admissions process for all prospective students. The Assistant Director works closely with the Senior Director of Admissions and collaborates with campus partners to promote access, inclusivity, and student success.

MAJOR RESPONSIBILITIES

• Plan and execute programs identified to facilitate enrollment strategies and processes developed by the Enrollment Management team.
• Manages the day-to-day scheduling for the Admissions Office and the Admissions Specialists.
• Manages the implementation of strategic outreach for first-time student enrollment. 
• Provides direct supervision and support of employees that actively recruit in the community, to ensure delivery of high-quality customer service. 
• Serves in the leadership role as a contact for prospective students, parents, faculty and the campus community to promote excellent customer service and community relationships.
• Implements and oversees a communication plan for prospective students with the goal of increasing application numbers in multiple markets. 
• Strengthens the student enrollment experience by reacting to student feedback and interactions to increase student satisfaction. 
• Utilizes multiple reporting tools including the Power BI enrollment and admissions dashboards, to enhance the work of the admissions team and provide data for decision-making and monitoring of progress toward established goals.
• Assists as necessary, in the planning and coordination of first year activities with the Recruitment and Schools teams including but not limited to: Fall and Spring Open Houses, New Student Orientation, Early College programs, and community-based organization outreach/presentations, and other special informational activities as needed. 
• Establishes an outreach calendar that documents phone, email, text, and in-person contact with students to support and enhance the enrollment process.
• Communicates and collaborates with members of the OCC campus, to support the needs of prospective, applied, and transfer students (i.e. OAR, Athletics, Residence Life, Schools teams, Career and Transfer, etc.). 
• Other related duties as assigned.

*Some weekend and evening hours will be required in this role. 

Requirements:

MINIMUM QUALIFICATIONS

• Bachelor's degree from an accredited college, university or foreign equivalency.
• 2-4 years of experience in admissions, recruitment, or a related higher education field.
• Supervisory experience

PREFERRED QUALIFICATIONS

• Community College experience 
• Customer service experience 
• Working knowledge of Colleague software (or comparable student information-based software) and Web-based tools 
• Experience working within diverse populations 
• Bilingual in English and Spanish. English and another language will be considered

KNOWLEDGE, SKILLS AND ABILITIES 

• Strong interpersonal and relationship-building skills for working with diverse student populations, families, and community partners 
• Effective communication skills (written, verbal, and presentation) 
• Supervisory and team leadership skills 
• Strong organizational skills with the ability to manage multiple priorities

Additional Information:

• Salary range is: $48,400 - $60,500, commensurate with credentials and relevant experience.
• Onondaga Community College offers a generous and competitive benefits package including:
  • New York State Local Retirement System (pension) or an Optional Retirement Plan (401a).
  • Excellent health, dental, and vision insurance plans (qualifying domestic partner included).
• Onondaga Community College participates in the Public Service Loan Forgiveness program for eligible borrowers.

Application Instructions:

• To be considered, please submit a resume and cover letter at time of application.
• The three (3) references listed on the application must be professional references, one of which must be a current or former supervisor. Finalists will be contacted prior to references being checked.
• Offers are contingent upon the completion of a background check, and official transcripts are required upon hire. 

Please contact  hr@sunyocc.edu if you have questions.

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