Job Description

Please note that there are multiple open positions in various specialty departments.  You will be able to choose in the application which areas you have previously worked in and are interested in.

The Villages Health is a patient-centered primary care driven, multi-specialty medical group with over 800 team members. Our unique care model gives us both the time and resources to truly care for our patients, along with a company culture that supports a healthy work-life balance for our team members. Our purpose, mission and vision is to empower Villagers and the surrounding communities to live out their dreams by keeping them healthy and healing them quickly. Together, we are changing the way healthcare is delivered and are making a positive difference in the lives of our patients and the communities we serve. In doing so, The Villages Health is creating America’s Healthiest Hometown.

Our Full-time Benefits
Medical, Dental & Vision Insurance | Matching HSA & 401k | PTO & Paid Holidays | The Villages Charter School Eligibility | & much more!

Responsibilities: 

The clinical assistant is a non-exempt clinical position responsible for performing medical assisting duties in a healthcare setting, under the direction of a licensed Clinician. The clinical assistant provides clinical support services including but not limited to direct Clinician support, patient care functions, and administrative tasks.

Duties and Responsibilities may include, but are not limited to:

• Processes incoming and outgoing calls/messages in an independent and professional manner using basic clinical judgement, seeking advice as needed. 
• Performs patient intake, obtains necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. 
• Performs pre-encounter prep prior to patients visit, including identifying open care gaps. 
• Supports and demonstrates effective and professional communication with patients, family members, visitors, and colleagues. 
• Gathers patient data through interview and observation. 
• Assists the clinician during medical treatments, examination, and procedures. 
• Prepares patients for examination, performs and documents vital signs, and records patients' health history and medication reconciliation. 
• Check-out patients, assist with referral processing, and arranges laboratory and/or other ancillary testing. 
• Performs EKG, administers injections and medications, and performs routine specimen collection and POC testing. 
• Prepares and sanitizes equipment, examination rooms and instruments. 
• Manages inventory of medical supplies and equips exam rooms with appropriate supplies. 
• Embraces and participates in quality initiatives, goal attainment, and collaborates on clinical process improvement activities. 
• Provides routine treatments and administers approved medication per clinician order. 
• Documents patient data, treatments, procedures, and patient education in accordance with The Villages Health and department specific policies. 
• Assists the clinician by acting as a liaison on behalf of the patient to schedule appointments; provides patient with scheduling information to obtain testing, and/or physician consultation.
• Maintains compliance with all The Villages Health policies and procedures. 
• Demonstrates competency in specific tasks and skills as defined by the practice. 
• Other duties as assigned.

Education/Experience Requirements:

• High school graduate or equivalent. 
• CMA/RMA/LPN: Have a medical assistant certification or registration from an accredited institution, or a nursing license in the State of Florida.  Certification, registration, or license must be current or must obtain initial certification, recertification, updated registration, or license with 90 days of employment.  
• CPR/BLS Healthcare Provider Certification preferred. 
• Experience working within a healthcare setting preferred but not required. 
• Assumes responsibility for professional development and continuing education. 
• IV Certification preferred but not necessary. 
• Current health records with the appropriate immunizations to work in the health care field (hepatitis B and tuberculosis). (If applicable) 
• Knowledge of health care field and medical office protocols/procedures. 
• Knowledge of specific assisting tasks related to particular medical practice. 
• Knowledge of information that must be conveyed to patients and families. 
• Knowledge of medical terminology, anatomy, physiology, and pathophysiology. 
• Familiarity with health care system, regulations, policies, and functions. 
• Knowledge of understanding documentation standards. 
• Knowledge of equipment, supplies, and material needed for medical treatment. 
• Understanding of basic laboratory procedures including preparation and screening. 
• Knowledge of infectious disease management and control and safety standards. 
• Skill in performing medical assistance tasks appropriately. 
• Skill with tact and diplomacy in interpersonal interactions. 
• Skill in understanding patient education needs by effectively sharing information with patients and families. 
• Skill in reading and following written and oral medical orders. 
• Skill in initiating appropriate emergency procedures. 
• Skill in performing blood draws. (If applicable) 
• Skill with tact and diplomacy in interpersonal interactions. 
• Must be detail-oriented and highly organized, with ability to prioritize effectively. 
• Ability to efficiently navigate electronic medical record (EMR) 
• Demonstrates basic computer skills. 
• Able to effectively multitask. 
• Ability to use manual dexterity to perform medical treatments. 
• Ability to establish and maintain effective working relationships with coworkers and diverse patient populations. 
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.

Annual Requirements:

• Must maintain current license, certification, or registration. 
• Must complete 12 CEU’s annually. 
• Must maintain current BLS certification. 
• Annual EMR and Clinical competencies completed and signed. 

Salary: $18.09-$23.00

Salary is commensurate with experience.

Questions?  Contact us at recruitment@thevillageshealth.com 

Pre-Employment Knowledge Assessment: Candidates will be expected to successfully complete a pre-employment medical knowledge assessment as part of the in-person interview .

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