Customer Service Representative (Patient Representative) Job at United Collection Bureau, Remote

cW92YlpsTDBuTHowalp5UDRpSzhWcEdIQlE9PQ==
  • United Collection Bureau
  • Remote

Job Description

Customer Service Representative (Patient Representative) Location Remote :

Remote Patient Customer Service Representative

*** Only Candidates residing in the states of Florida, Texas, Ohio, Tennessee, North Carolina, South Carolina, and Louisiana

Full-time (Paid Training)

Monday - Friday Must have open availability between the hours of 9am-8pm EST

$15-$16 per hour+ MONTHLY AND QUARTERLY BONUS INCENTIVES

YOU MUST HAVE YOUR OWN EQUIPMENT

Our Company

United Collection Bureau Inc. is a national firm providing accounts receivable management services to healthcare facilities, financial services, businesses, and government entities. We know how important having a team of experts is to our clients, and we believe our people are the key to success. UCB has created a successful culture by creating a fun place to work, hands-on computer based training, and generous benefit programs. Come join our team of experts!

We are seeking a highly motivated and passionate Customer Service Representative to join our team

ESSENTIAL DUTIES

  • You will support and provide superior customer service via phone.
  • Handle incoming patient's telephone calls in a professional and courteous manner.
  • Resolve patients inquiries with accuracy, efficiency, and quality
  • De-escalate situations involving dissatisfied patients, while offering patient assistance and support.
  • Use questioning and listening skills that support effective telephone communications.
  • Access patient account information via computer software and make necessary updates as needed.
  • Document patient's inquiries and requests efficiently in our system
  • Meet and exceed personal and department objectives and metrics

POSTION REQUREMENTS

  • Previous call center experience:
  • Medical Terminology
  • Strong active-listing and verbal - communication
  • Proficiency in problem -solving
  • Ability to multitask and mange time effectively
  • Have High School Diploma or equivalent
  • Highly Motivated, fast learner

BENEFITS

Your hard work and professional dedication will be rewarded with a highly competitive compensation package, including bonus potential. PAID TRAINING

Additional Benefits include Health Insurance, Dental Insurance, Vision Insurance, Retirement 401-k Plan, Direct Deposit, and Life Insurance, Vacation Pay, Holiday Pay, and Earned Time Off.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Shift:

  • 8 hour shift
  • Day shift

Work Location: Remote

Job Tags

Hourly pay, Full time, Work at office, Remote work, Monday to Friday, Flexible hours, Shift work, Day shift,

Similar Jobs

FitFUNd

Creative Kids Fit Leader (Dancers, Yogis, CPTs, Actors) Job at FitFUNd

 ...our talent pool. Our pop-up nature allows our staff to have employment flexibility to work when and where they want. We are pop-up fitness company that hosts super fun fitness programs for children. We believe moving is FUN! This is not your ordinary "gym" but more of an... 

Accessible Space, Inc.

Certified Occupational Therapy Assistant Job at Accessible Space, Inc.

 ...Community Enrichment Program (NCEP) in Las Vegas, NV, is seeking a part time CertifiedOccupational Therapy Assistant (COTA) to provide...  ...and skilled multidisciplinary team of clinicians, competitive wage and daily pay.Apply on company website

Caring Transitions

Relocation Specialist for Seniors and Families Job at Caring Transitions

 ...Relocation Specialist for Seniors and Families San Diego CA - Part Time Join a locally owned company dedicated to delivering...  ...competitive pay Direct contact with people in your community Paid training provided Flexible hours Company Culture and Environment... 

Fawkes IDM

Bankruptcy Attorney Job at Fawkes IDM

 ...clients, and who wants to be part of an established and dynamic office and firm. Responsibilities Represent clients in bankruptcy proceedings Draft and file bankruptcy petitions, schedules, and other forms Attend court hearings with clients Advise... 

European Wax Center - Bunker Hill

Licensed Cosmetologist or Esthetician! Job at European Wax Center - Bunker Hill

 ...better).* Engaged and inspiring management team dedicated to your success and growth.What You Bring: * Your Esthetician or Cosmetologist license is current for the state you want to work in.* You work hard, you're honest, you like to be on time, and you light...