Job Description

Job Description: Front Desk / Check-In Coordinator

About Us:
We are a busy and welcoming dental office dedicated to providing exceptional care to our patients. Our team is passionate about creating a positive and professional environment, and we’re looking for a friendly, organized, and detail-oriented individual to join us at the front desk.

Position Overview:
The Front Desk / Check-In Coordinator serves as the first point of contact for patients and plays a crucial role in ensuring the office runs smoothly. This position requires excellent customer service skills, attention to detail. The candidate must be available to work full-time, including Saturdays.

• Greet and welcome patients with a warm, friendly demeanor.
• Check patients in and verify their information, including insurance and contact details.
• Assist patients with completing necessary paperwork.

Scheduling & Coordination:

• Manage and confirm appointments.
• Ensure an efficient and organized schedule to optimize provider productivity.
• Handle cancellations, reschedules, and waitlist patients promptly.

Insurance & Billing Support:

• Verify insurance eligibility and benefits.
• Collect co-pays and outstanding balances at check-in.
• Provide basic information about treatment plans and payment options.

General Administrative Duties:

• Answer phone calls and respond to patient inquiries professionally.
• Maintain a clean and organized front desk and waiting area.
• Communicate effectively with the back office to ensure seamless patient flow.

Experience:

• Dental experience required (1yr minimum).
• Dentrix Enterprise knowledge is a plus.

Skills:

• Excellent communication and interpersonal skills.
• Friendly, professional, and patient-focused personality.
• Strong organizational skills and attention to detail.
• Ability to multitask and work efficiently in a fast-paced environment.

Availability:
Full-time availability, including Saturdays (required).

Benefits:

• Competitive pay based on experience.
• Opportunities for growth and advancement.
• Paid holidays, sick pay, and benefits package (if applicable).
• Join a supportive and positive team environment.

Apply

Welcome to Silver State Smiles — where excellence in dentistry meets a culture of care, innovation, and growth. Voted Best of Las Vegas, our practice has earned a reputation for delivering exceptional results and creating positive, lasting experiences for every patient who walks through our doors.At Silver State Smiles, we combine state-of-the-art technology with a personalized approach to dentistry. Our team includes passionate professionals who are dedicated to transforming smiles through advanced procedures, modern techniques, and compassionate patient communication. We believe in supporting our providers with the tools, training, and autonomy they need to excel — whether you’re performing cosmetic transformations, restorative work, or preventive care.We pride ourselves on maintaining a collaborative and uplifting environment, where every team member’s contribution matters. Dentists who join Silver State Smiles can expect a balance of clinical excellence, professional growth, and work-life harmony, backed by strong leadership and streamlined systems that let you focus on what truly matters — providing outstanding care.If you’re looking to advance your career with a respected, award-winning practice that values innovation and integrity, Silver State Smiles is the place to be.

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