Job Description

Job Summary:

The Front Desk / Asset Protection Associate is responsible for maintaining a secure and professional environment by managing visitor access, monitoring security systems, and supporting daily front desk operations. This role requires strong attention to detail, excellent communication skills, and the ability to identify and respond to safety and security concerns.

Key Responsibilities:

Front Desk Duties:

• Greet and assist employees, guests, and vendors in a professional and friendly manner
  
  
  
  
• Answer and route phone calls, take messages, and provide general information
  
  
  
  
• Maintain visitor logs and issue badges as needed
  
  
  
  
• Manage incoming and outgoing mail, packages, and deliveries
  
  
  
  
• Keep the front office area tidy and presentable at all times
  
  
  
  

Asset Protection Duties:

• Monitor surveillance cameras and security systems
  
  
  
  
• Conduct routine walkthroughs of the facility to identify and report safety concerns or unusual activity
  
  
  
  
• Enforce access control policies and ensure only authorized personnel are allowed in restricted areas
  
  
  
  
• Support emergency response protocols and report incidents promptly
  
  
  
  
• Assist with loss prevention efforts and collaborate with management on security improvements
  
  
  
  

Qualifications:

• High school diploma or GED required
  
  
  
  
• Preferably at least 2 years of experience in front desk, security, or asset protection roles
  
  
  
  
• Strong communication and conflict resolution skills
  
  
  
  
• Reliable, observant, and detail-oriented
  
  
  
  
• Ability to remain calm and professional in high-pressure situations
  
  
  
  
• Basic computer proficiency and comfort with surveillance technology
  
  
  
  
• Additional safety or tech training is a plus and may qualify for a higher pay rate
  
  
  
  

Schedule:

Monday – Friday | 5:30 AM – 2:00 PM

Compensation:

Starting pay is competitive and based on experience. Additional safety or technical training may qualify for a higher rate.

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