Job Description

The SpringHill Suites by Marriott Salt Lake City Airport is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. How You’ll Make An Impact: Lead all aspects of the property's operations, team development, guest experience, and financial performance to ensure a thriving, high-performing property. Operations & Team Leadership Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management Foster an inclusive, fun, and safe workplace culture that supports team development and engagement Guest Experience & Brand Standards: Deliver exceptional guest service and set high service expectations for the entire team Maintain strong community and guest relationships to promote loyalty and satisfaction Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols Financial Performance & Sales Strategy: Prepare and implement the annual operating budget, revenue plan, and sales strategy Lead all property-level sales and revenue management efforts, including forecasting and budget reporting Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports

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