Job Description

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

Job Description

The Director of Infrastructure reports to the Chief Technology Officer and is responsible for leading the enterprise and solution architecture functions. This role ensures that architectural roadmaps align with business strategies and enterprise transformation activities. The Director manages a team of enterprise and solution architects and works with senior leadership to develop and execute organizational strategy, support enterprise change, and optimize technology investments.

Principal Responsibilities:

• Architecture:
  • Establish and enforce architectural principles, standards, and governance to ensure consistency and interoperability across the enterprise.
  • Take a holistic view of the organization, considering how different projects and systems interact and contribute to the overall architecture.
  • Create and maintain comprehensive enterprise architecture models, encompassing business, data, application, and technology domains.
  • Develop and maintain technology roadmaps to guide the evolution of the IT landscape to meet future business requirements.
  • Evaluate and recommend technologies and oversee their integration into the overall enterprise architecture.
  • Consider factors such as reliability, scalability, flexibility, and security in architecture decisions to ensure the long-term success of the City.
• Infrastructure:
  • Oversee daily activities of the Enterprise & Solution Architects and related staff.
  • Provide direction and supervision to a cloud support team.
  • Direct the day-to-day operations for areas within their purview, including creating and managing strategies, plans, policies, and procedures.
  • Evaluate new technologies and tools to determine their suitability for integration into the product and enterprise-wide architecture.
  • Identify and mitigate potential risks related to technology solutions, ensuring security, compliance, and scalability.
  • Manage risks associated with technology decisions, considering factors like compliance, security, and long-term sustainability.
  • Collaborate with IT Security & Governance to ensure compliance and approved pathways to production for all domain initiatives.
• Platform Engineering:
  • Manage project budgets, timelines, and resources while maintaining a high level of quality in deliverables.
  • Train, coach, and mentor employees under their supervision.
  • Participate in or lead hiring processes, as needed.
  • Collaborate with leaders from various departments to understand business needs and ensure IT initiatives support organizational objectives.
  • Provide guidance to product, solution architects, and development teams, ensuring adherence to architectural principles and best practices.

Qualifications

A bachelor's or master's degree in computer science, information technology, or a related field, or equivalent experience is required. Candidates must have 7+ years of experience in software development, architecture, and design with a proven track record of successful project delivery.

Required Skills and Abilities:

• Proficiency in architecture modeling tools and languages.
• Strong knowledge of relevant technologies, frameworks, and design patterns.
• Excellent communication and interpersonal skills to effectively collaborate with diverse teams and stakeholders.
• Strong analytical and problem-solving skills to address complex architectural challenges.
• Ability to adapt to evolving technologies and business needs.
• Strong knowledge of Disaster Recovery and Business Continuity Planning best practices.
• Strong knowledge of Microsoft product stake.

Additional Suggested Skillsets:

• Security and HIPAA compliance in networked solution(s).
• Experience with monitoring and alerting software tools and systems, such as SolarWinds, What's Up Gold, and PagerDuty.
• Understanding of AWS/Azure Virtual and Cloud environments.
• Data Center design, maintenance and Support.
• Knowledge of common Hypervisor technologies (VMware, Azure Local, Nutanix)

Additional Information

Salary Range: $120,000 - $149,000

Did you know?
● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities

● We offer Comprehensive health coverage for employees and their eligible dependents
● Our wellness program offers eligibility into the discounted medical plan
● Employees receive paid vacation, sick leave, and holidays
● Generous retirement savings options are available

*The successful candidate must be a city of Philadelphia resident within six months of hire
Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to
present proof of vaccination against COVID-19.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race,
ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website:

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