Do you have medical office ROI experience, great job stability, excellent customer service skills?
Are you looking for a new career with a major medical team in Fort Worth?
APPLY NOW!
Job Title: ROI Specialist – Medical Records
Job ID: 153465
Location: Fort Worth, TX
Pay: $18–22/hr (Depending on Experience)
Schedule: Monday–Friday, 8am - 4:30pm
Duration: Temporary (possibly to hire)
Are you an experienced medical records professional?
Do you have at least 3 years of hands-on experience with Release of Information (ROI) in a hospital or clinic setting?
If you’re looking for a rewarding opportunity with a major medical team in Fort Worth , we want to hear from you!
Position Summary
We’re seeking an honest, responsible, and detail-oriented ROI Specialist who will manage medical record requests and maintain compliance with HIPAA regulations. This role also involves strong customer service, multi-tasking, and administrative skills in a fast-paced healthcare environment.
Key Responsibilities
Process patient and third-party requests for medical records in compliance with HIPAA and hospital policy
Review and validate authorization forms for accuracy and legal completeness
Respond to patient inquiries and assist with accessing records via MyChart or in person
Manage walk-up requests for records and incoming calls related to ROI
Communicate professionally with external entities (e.g., attorneys, insurance companies, healthcare providers)
Document and track release requests accurately in EMR systems
Provide front desk support and other clerical duties as assigned
Required Qualifications
Minimum 3 years of experience in a Release of Information role within a hospital Health Information Management (HIM) department or large outpatient clinic
Strong knowledge of HIPAA regulations and patient confidentiality protocols
High school diploma or GED required
Proficient in Microsoft Excel, Outlook, and Word
Experience working with EMR systems (e.g., Epic, Cerner, etc.)
Excellent communication, customer service, and conflict-resolution skills
Highly organized with strong attention to detail and accuracy
Professional demeanor (no visible tattoos or facial piercings)
Able to work in a fast-paced environment with a strong sense of urgency
Application Process Includes
Drug testing
Background check
Clerical testing
Interview
Flu shot and TB test
Apply Now to Join a Leading Medical Team in Fort worth!
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