Ortho Patient Care Coordinator Job at Western Dental & Orthodontics, Watsonville, CA

clkzYllWenduNzMwZ1oyQTZ5SzhVWmVHQlE9PQ==
  • Western Dental & Orthodontics
  • Watsonville, CA

Job Description

Overview

Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care Coordinator must be a strong communicator with a passion for providing excellent customer service and strong aptitude for sales. The Patient Care Coordinators objective is to make patients feel welcome and comfortable and to provide the Ultimate Patient Experience to every patient that visits our offices.

Job Responsibilities/Duties :


  • Set and achieve personal sales goals while supporting the goals of the team

  • Greet patients in a timely, professional and engaging manner

  • Introduce new patients to the office and staff

  • Provide patient consultations and communicate information about recommended treatments

  • Discuss cost of service, insurance coverage, and payment options with patients

  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments

  • Nurture the patient relationship to encourage patient retention

  • Work as team player to ensure each customer receives the best service possible

  • Supports strategic local marketing initiatives that help drive brand awareness and new patient growth

Western Dental – Brident offers a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full time status.  


  • Paid Time Off (PTO)

  • Medical

  • Dental

  • Vision

  • Continuing education and advancement opportunities

  • 401 (k) plan

With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.

Qualifications


  • 2 years of sales, customer service or related work experience

  • Bilingual Spanish-English skills preferred

  • Ability to positively and proactively handle patient concerns and prioritize multiple tasks in a fast-paced environment

  • Ability to quickly learn new procedures and processes

  • Excellent communication and interpersonal skills

  • High level of ownership, accountability and initiative

  • Friendly, outgoing and motivated personality

Job Tags

Full time, Work experience placement, Work at office, Local area,

Similar Jobs

Peterson Technologies

Junior Software Engineer Job at Peterson Technologies

 ...expertise. Today, we provide leading-edge data, network security software, and expert guidance to reduce exposure to information theft...  ...active DoD Security Clearance Job Description: The Software Engineer develops, maintains, and enhances complex and diverse software... 

KBP Foods

KFC Team Member Job at KBP Foods

Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Team Members! If you have a hunger for success and ...

Amazon.com Services LLC

Sr. Sports Strategy Manager, Prime Video Sports Job at Amazon.com Services LLC

 ...DESCRIPTION PV Sports is seeking a strategic and analytical candidate who can help develop and drive Amazons Sports strategy, particularly for US. PV Sports offers a growing selection of live sports content to Amazon customers in the US, including NFL Thursday Night... 

iCIMS

Medical Receptionist Job at iCIMS

 ...patients. Come join our caring team of clinical experts! Job Description We are seeking a professional and friendly Medical Receptionist to join our team in Dearborn. As the first point of contact for our patients, you will play a crucial role in ensuring a... 

United States Postal Service

Rural Carrier Associate Job at United States Postal Service

 ...are immediately eligible to enroll in the USPS Health Benefits Plan with a Postal Service...  ...Purpose Cases, delivers, and collects mail along a prescribed rural route using a vehicle...  ...for mail security at all times. Rural Carrier Associates are non-career employees who...