Job Description

We’re seeking a highly organized and professional Virtual Assistant to manage all company communications remotely. In this role, you’ll be responsible for overseeing the team’s design outputs and ensuring that all client emails are responded to promptly. To excel in this position, you’ll need a reliable internet connection and strong verbal and written communication skills.

Tasks

What You’ll Be Doing

Relay clients’ briefs/requests to designers and clarify questions

• Keep track of customer engagement, making sure they’re all catered for on a daily basis
• Manage the company email inbox
• Work alongside the management team with varied admin tasks

Requirements

What You Must Have

Excellent English verbal and written communication skills

• A high school qualification or equivalent
• Prior experience as an administrative assistant
• Fully computer literate with proficiency in Microsoft Office
• Highly organized and has a strong attention to detail
• Proactive, organized, and resourceful
• MUST have an updated computer/laptop that can handle long hours of design action + backup computer.
• Minimum requirements for Desktop/Laptop: Intel core i5/AMD Ryzen 5 Processor, 8GB RAM
• Reliable and consistent high-speed internet connection (at least 20mbps) with backup connections (ESSENTIAL as we upload files to the cloud consistently).
• Nice to have: Previous experience with Trello, Freshdesk (or other ticketing systems), and Notion

Benefits

What We Offer

• Location: Home-based – Permanent work from home, co-working space, beach, wherever you’d like as long as you have a laptop and good internet connection.
• Schedule: Monday to Friday, 8h/day, split shift (4hrs morning, 4hrs evening)
• Paid Time-Off: 15 days of paid leave + 10 unpaid days + 2 sick days paid (after 6 months of tenure).
• Bonuses: Christmas bonus, performance-based increase/bonus, and career progression.
• Health Benefit after 6 months of tenure
• Perks: Work anniversary gifts plus additional paid leaves

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