ServiceNow Developer Job at DRC Systems, New Jersey

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  • DRC Systems
  • New Jersey

Job Description

Only W2 (No H1B, No C2C / Third Party Vendor) Job Title: ServiceNow Developer

Location: 100% Remote
Duration: 6+ Months
Experience: 8 10+ Years

About the Role:

We are seeking an experienced ServiceNow Developer with strong hands-on expertise in telecom-specific modules such as OMT, ITOM, TSOM, TSM, TNI, CMDB, and SOMT , along with Integration Hub and Flow Designer .
You will design, configure, and implement ServiceNow solutions to support telecom operations, automation, and data integration initiatives.

Key Responsibilities:
  • Configure and customize ServiceNow Telecom modules : OMT, TSOM, TSM, TNI, CMDB, SOMT.

  • Develop flows, integrations, and automations using Integration Hub and Flow Designer .

  • Collaborate with architects and business teams to gather and translate requirements into scalable ServiceNow solutions.

  • Implement data migration and CMDB enhancements aligned with telecom service models.

  • Perform unit testing, troubleshoot defects, and ensure high-quality deployments.

  • Contribute to governance, version control, and release management activities.

  • Work within Agile/Scrum environments to deliver iterative enhancements.

Required Skills & Experience:
  • 8 10+ years of ServiceNow development experience.

  • Strong hands-on experience with telecom modules (OMT, ITOM, TSOM, TSM, TNI, CMDB, SOMT).

  • Expertise in Integration Hub, Flow Designer, REST/SOAP APIs.

  • Knowledge of ServiceNow data model, workflows, and CMDB structures.

  • Proficient in JavaScript, Business Rules, Client Scripts, UI Policies, Glide APIs.

  • Understanding of ITIL / ITSM processes.

  • ServiceNow certifications (CSA, CAD required; CIS preferred).

  • Excellent communication and documentation skills.

Nice to Have:
  • Experience working in Telecom domain implementations or OSS/BSS integrations.

  • Familiarity with Discovery, Orchestration, and Event Management.

  • Knowledge of Performance Analytics and Predictive Intelligence.

Job Tags

H1b, Remote work,

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