ServiceNow Developer is responsible for collaborating with commonwealth personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers. The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO. Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.
Position Duties and Tasks: (As below but not limited)
• Design, develop, and implement ServiceNow applications and integrations.
• Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
• Develop and maintain custom applications/modules using ServiceNow Studio.
• Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
• Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
• Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
• Develop reports, dashboards, and performance analytics widgets.
• Perform code reviews, unit testing, and maintain code quality and security.
• Maintain documentation on configurations, customizations, and system architecture.
• Documents all work for future reference.
• Able to work in a team environment.
• Able to communicate effectively orally and in writing.
• Participate in Agile/Scrum development cycles and sprints.
Required Skills:
• Bachelor’s degree in computer science, Information Systems, or related field.
•5+ years of hands-on ServiceNow development experience.
• Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
• Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
• Familiarity with Agile/Scrum methodologies.
• ServiceNow Certified System Administrator (CSA) is required.
• ServiceNow Certified Application Developer (CAD).
Desired Skills:
• ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
• Experience with Automated Test Framework (ATF).
• Exposure to ServiceNow App Engine and Flow Designer.
• Understanding of CMDB and Discovery.
• Knowledge of Employee Service Portal and custom widget development
Required / Desired
Hands-on ServiceNow development experience
Required
Bachelor’s degree in computer science, Information Systems, or related field.
Required
Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
Required
Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
Required
Familiarity with Agile/Scrum methodologies.
Required
ServiceNow Certified System Administrator (CSA)
Required
ServiceNow Certified Application Developer (CAD)
Desired
ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery)
Desired
Experience with Automated Test Framework (ATF)
Desired
Exposure to ServiceNow App Engine and Flow Designer.
Desired
Understanding of CMDB and Discovery.
Desired
Knowledge of Employee Service Portal and custom widget development
Desired
...offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal...
...Vanguard Intelligence & Security Group in Milwaukee, WI is looking for one unarmed security officer to join our team. Our ideal candidate is attentive, hard-working, and dependable. Responsibilities Present a calm but authoritative presence at the site Guard unsecured...
...Sterile Processing Technician Location: Cincinnati, OH Duration: 13 Weeks Shift: 3:00 p.m. 11:30 p.m. Pay: $21$28/hr Job Overview "Navitas Healthcare, LLC" is seeking a skilled Sterile Processing Technician to support surgical...
...highly ambitious and passionate about the work that we do. We take pride in delivering excellence... ...: Parental Leave Policy Family Forming Benefit through Carrot Family... ...New Hire Stipend to help cover work-from-home setup costs ModSquad Community: Virtual...
...steadfast dedication to heart disease and research innovation giving patients access to... ...part of breakthrough research? The Clinical Research Associate I works under the direction of a... ...or a related field preferred. Experience and Skills: No experience required...