ServiceNow Developers Job at RecruitTalent LLC., Laurel, MD

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  • RecruitTalent LLC.
  • Laurel, MD

Job Description

Duties

  • Configure and customize ServiceNow for incident, problem, request, change, and asset management workflows.
  • Develop new functionality for SPM and CSM modules (epics, demands, portfolios, customer cases, knowledge base, virtual agent).
  • Build Performance Analytics dashboards to track ITOM, ITSM, and asset KPIs.

Experience Requirement

  • 5 10 years of software development experience, including 3 7 years of ServiceNow development/configuration.
  • ServiceNow Certified Implementation Specialist (CIS ITSM/ITOM/SPM/CSM).

Specialized Experience

  • Demonstrated expertise in ITSM, ITOM, and Asset Mgmt Pro.
  • Development skills in SPM (portfolio/demand mgmt) and CSM (case mgmt, customer portal).
  • Strong experience with REST/SOAP integrations, MID Server, CMDB/CSDM alignment.

Job Tags

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