Job Description

ServiceNow Portal Developer

Role and Responsibilities

Experience Level 8-9 years

Designing, developing, and customizing ServiceNow portals using tools like AngularJS, HTML, CSS, and JavaScript.
Configuring and customizing various ServiceNow modules, including workflows, UI policies, UI actions, and access control lists (ACLs).
Creating and implementing complex pages, custom widgets
Implementing designer-provided user interfaces
Matching the UI from designs on various pages of a portal
Resolving UI performance bottlenecks
Resolving complex widget defects
Writing ATF tests
Analyzing usage statistics
Ensuring custom widgets and pages are ready for upgrade
Integrating ServiceNow with other systems using REST and SOAP APIs, web services, and other methods.

Required Skills and Experience

ServiceNow Platform: Deep understanding of the ServiceNow platform and its various modules.
Scripting: Proficiency in JavaScript, HTML, CSS, and other relevant scripting languages.
Web Technologies: Experience with web development technologies, including AngularJS, REST APIs, and SOAP APIs.
ITSM Processes: Knowledge of ITIL/ITSM processes and best practices.
Problem Solving: Strong analytical and problem-solving skills to troubleshoot and resolve issues.
Communication: Excellent communication and collaboration skills to work with stakeholders and team members.
Agile Methodology: Experience working within Agile development methodologies.
Service Portal Expertise: Proven experience with Service Portal development using ServiceNow widgets and AngularJS.

Additional Skills (Preferred):

ServiceNow Certifications: ServiceNow Certified System Administrator (CSA) or other relevant certifications.
Experience with CMDB: Knowledge of Configuration Management Database (CMDB) implementation.
Performance Analytics: Experience with ServiceNow Performance Analytics for reporting and analysis.
Integration Experience: Experience with integrating ServiceNow with other enterprise systems.
Security Best Practices: Understanding of security best practices within ServiceNow, including ACLs and user roles.

Job Tags

Full time, Part time, Internship, Seasonal work,

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