Job Description
Description As a Sr. Carrier Sales Manager, you will be a key leader responsible for driving sales and operational excellence, fostering talent development, and overseeing the carrier sales team. Your leadership will be integral in shaping the success of the Carrier Sales team by executing process improvements, aligning teams to meet performance objectives, and strategically managing relationships within the carrier network. You will work closely with leadership to identify growth opportunities, optimize operational efficiency, and ensure customer satisfaction through effective transportation management.
Requirements CRITICAL RESPONSIBILITIES & DUTIES - Training and Development: Lead training and development efforts for the carrier sales team, ensuring staff are well-equipped to meet industry standards. Foster a culture of continuous improvement.
- Carrier Sales Strategy: Develop and execute strategies to optimize the performance of our carrier network. Implement best practices in carrier management to ensure timely and cost-effective delivery of goods while maintaining high service levels.
- Carrier Relationship Management: Establish and maintain strong relationships with key carriers and logistics partners. Collaborate with carriers to improve operational efficiency, reduce costs, and meet customer demands.
- Performance Monitoring and Reporting: Track key performance indicators (KPIs) for carrier sales, including on-time performance, carrier compliance, and cost-efficiency. Provide regular reports to the executive team on carrier sales status and recommend improvements.
- Cost Management: Develop strategies to reduce transportation costs by optimizing carrier utilization, negotiating rates, and building relationships.
- Cross-Department Collaboration: Collaborate with Sales, Customer Success, and Operations teams to ensure seamless transportation operations. Provide input into customer opportunities and help design capacity solutions to meet volume and service expectations.
- Understand current market trends, seasonality, and industry updates
KEY PERFORMANCE INDICATORS (KPIs)- Margin
- Volume
- Bounce %
- Relationship Carriers
- OTP/OTD
Qualifications/Education - Bachelor’s degree in Business, Supply Chain Management, Operations, or related field (preferred).
- 10+ years in the freight industry or brokerage, with at least 5 years of Carrier Sales experience in a people management role demonstrating a strong track record of success.
- Proven ability to inspire, motivate, and manage a diverse team of carrier sales teams. Experience in building and leading high-performing teams.
- Strong negotiation ability with carriers to ensure favorable pricing and service delivery. Skilled in dispute resolution and effective partnership management.
- Extensive knowledge of the transportation industry and trends, logistics best practices, and supply chain management. Familiarity with emerging technologies and trends in the logistics sector.
- Expertise in McLeod TMS and other logistics tools, Highway, Carrier411, Trucker Tools
- Excellent verbal and written communication skills, capable of clearly communicating expectations, policies, and strategies to internal teams, carriers, and partners.
If you're an experienced leader with a passion for logistics and transportation, and you're ready to make a significant impact on a dynamic team, we invite you to apply for the Sr. Carrier Sales Manager position!
Job Tags