The Surveillance Operator’s main function is to provide a friendly and safe environment for guests and team members while protecting company assets.
Responsibilities:Consistently deliver positive, courteous, and professional guest service in all interactions with guests, visitors, vendors, and fellow employees
Exercise good judgment in solving problems and resolution of guest issues
Uphold and enforce gaming regulations, company policies, and procedures, as well as all Federal and State laws and regulations
Read, interpret, and analyze security reports and other company documents daily
Based on location, may be required to conduct investigations into a variety of internal and external incidents and create detailed reports to reflect findings
Monitor incidents resulting in loss and investigate to determine the source of the loss
Work a flexible schedule to accommodate the needs of the operation, including nights and weekends when necessary
Display professional conduct, sound judgment, the highest level of professional integrity and a strong work ethic
Overall surveillance - monitoring of all Casino activities
Monitoring all games - noting any suspicious activity
Utilize necessary equipment, to identify, record, document and report illegal, suspicious or unusual activities occurring on property
One year or more of surveillance experience
Have or are able to obtain any gaming license that may be required
Must be at least 21 years of age
What we offer you:
Multiple benefit plans to suit your needs
Paid Time Off
401K
Opportunities for advancement
Positive and respectful work environment where diversity is valued
Generous employee discounts on dining, retail, amusements, and hotels
Community volunteer opportunities
Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.
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