System Administrator 2 - Tier 2 Job at Orion Consortium, Annapolis Junction, MD

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  • Orion Consortium
  • Annapolis Junction, MD

Job Description

TS/SCI w/ FS Polygraph required.

Position Description:
  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
  • May coach and provide guidance to less-experienced professionals
  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure 

Requirements:
Required years of experience:
10 years with Bachelors
15 years with HS or GED

IAT Level 1 Cert required

Note: Installation and response efforts for the position requires lifting equipment that weighs 20-30 pounds, walking, standing, pushing, and pulling; working around, under, and over desks, as well as professional personal interactions with customers.

Job Tags

Full time, Remote work, Worldwide,

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