Company Overview
WEBIT Services, a leading Managed Services Provider based in Chicago, is searching for a dedicated and highly skilled Tier 3 Field Services Engineer to join our team of Employee Owners. As a critical part of the Field Team, you will provide advanced technical support, troubleshooting, and onsite expertise to ensure the seamless operation of client infrastructure.
Position Overview
The Tier 3 Field Services Engineer is responsible for delivering expert-level IT support, overseeing the configuration, deployment, and maintenance of IT systems for our clients. This role involves deep client interaction, proactive problem-solving, and ensuring infrastructure is up-to-date and operating efficiently. You will be a Subject Matter Expert (SME) and a trusted resource, offering proactive recommendations and technical solutions to enhance clients’ IT environments.
Core Responsibilities
Advanced Technical Support:
Troubleshooting:
Configuration, Deployment, and Maintenance
Client Consultation:
Documentation and Handover:
Collaboration and Knowledge Sharing:
Issue Escalation and Proactive Management:
Identify, document, and escalate unresolved technical issues using structured escalation procedures.
Implement changes via the change management process in PSA, following defined approval workflows.
Education/Experience:
Technical Expertise:
Certifications:
Soft Skills:
Strong problem-solving capabilities and the ability to work effectively under pressure.
Excellent communication and interpersonal skills with a customer-focused approach.
Benefits:
Additional Information:
St. Marys College of Maryland at Historic St. Marys City is accepting rsums for two part-time positions ofAudio Visual Technician (part-time, contingent).These part-time contingent positions report to the Director of Instructional Systems and Support and is responsible...
...providing healthcare services including skilled nursing, assisted living and senior living... ...facility metrics, as well as internal and external outcome based measurements for the... ...interpersonal and communication skills Post Acute care skills Ability to identify...
...Job ID: 5966 Date Posted: January 20, 2026 Space Dynamics Laboratory (SDL) is seeking a Junior Software Engineer to become a part of our team. The selected candidate will be part of the team that is the primary technical resource for a customer in software development...
...At VIVMEE Hospitality we believe our teammates are the most important investment we can ever make. Benefits of this role include career advancement opportunities, a positive/growthmindset work culture, free golf, health benefits, 401K, company purchased life-insurance...
Sephora in Wayne, PA seeks a part-time Operations Associate to support store operations, manage inventory, and assist with visual merchandising. This role requires 1-2 years of experience in retail or a similar environment, with strong organizational skills and a client...