🌟 We're Hiring: Bilingual Remote Customer Service Representative! 🌟
We are seeking a dedicated and customer-focused Bilingual Remote Customer Service Representative to join our team. The ideal candidate will have strong communication skills in both English and Spanish, along with a passion for providing exceptional service to our clients.
Remote Customer Service Representative (CSR) – East Coast (Maximus)Location: Remote – Must reside on the East Coast (and work EST hours)
Pay Rate:
Schedule: Monday–Friday, 8:30 AM–6:00 PM EST | Saturday, 10:00 AM as scheduled
Type: Full-time, Remote
Maximus is hiring Remote Customer Service Representatives (CSRs) to support the New York Medicaid CHOICE Project , providing enrollment and managed care assistance to program participants. This role is fully remote but limited to candidates living on the East Coast due to required Eastern Standard Time (EST) working hours.
As a CSR, you will handle inbound calls, educate clients on healthcare plan options, proces s enrollment forms, and deliver exceptional customer service to individuals seeking Medicaid information or assistance.
To qualify for remote work, candidates must meet the following equipment and connectivity standards:
Internet:
Minimum speed: 25 Mbps download (single user) / 50 Mbps download (shared connection)Technical Skills:
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