Top 3 Skills:
3 to 5 years' experience as a Benefits Lead for Workday implementation and production support.
Agile/Scrum experience.
Excellent customer management experience working with stakeholders at all levels.
Office of Information Technology
Workday Benefits Lead
DAFS Application Development Team
Overview
The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT)
provides information technology support to over 12,000 employees. MaineIT oversees large scale
enterprise applications that support the critical and diverse business needs of the State of Maine and its
agencies.
ABOUT THE JOB DETAILS: We are looking for a Workday Benefits lead to join our MaineIT Application
Development Group, you will be part of the Department of Administration and Financial Services.
In this role you'll be an expert in benefits capability and use your technical and professional expertise to
mentor and guide other team members as well as provide thought leadership. As the SME for Workday
Benefits, you'll be responsible for providing system administration, design, configuration, enhancement,
and deployment support for the Benefits workstream. This position plays a vital role in supporting and
optimizing our Workday Benefits system.
Positions at this level are recognized as technical experts in Human Resources Management Systems
design, development and maintenance and are relied upon to provide expert consultation to meet user
needs including recommending, designing and coordinating both changes to business practices and
specific technology solutions.
WHAT WILL YOU DO?
As a Workday Benefits Lead, you will be joining the HRMS systems team and assisting in implementing
new modules, improving existing features and supporting the Workday platform in general.
You will use your extensive HRMS experience as well as communication skills to manage stakeholders
across the organization.
Lead ongoing design, configuration, deployment, and maintenance of the Human Resource
Management System application, Workday, including, but not limited to, business process
configuration, conditional logic-based rules and code-based system configurations and validations.
Performer in Workday configuration and testing process.
Continually researches, tests and stays up-to date on all Workday updates, fixes and capabilities.
Supports critical system maintenance and operational task with Workday.
Ensure that our internal customers' issues and requests are addressed within documented SLA's.
Understands and translates the priorities of the business while integrating HR value proposition and
strategies to meet the needs of the business.
Manages configuration of the HRMS (Workday) system while providing Subject Matter Expertise
(SME) to partner teams.
Evaluate incoming requests from HR, Finance, Budget and other groups, identify appropriate
solutions and execute them.
Use the Workday Community site to troubleshoot and identify ways to better utilize the system.
Reviews system data on a regular basis to ensure data accuracy, consistency, and completeness;
performs any necessary data clean up and sanitization.
Stay well-informed on system enhancements and changes and lead associated deployment
activities, inclusive of regression testing, data & integration validation, downstream impact analysis
and assurance of overall system performance/stability.
Own creation, validation, and execution of all test scenarios for recommended configuration
changes and ensure that all business processes are fully tested, guaranteeing all business
requirements have been met.
Lead development and validation of cross-application test scenarios and execution thereof;
ensuring all changes/enhancements are fully tested and meet all business requirements.
Understand, document and communicate impact of configuration changes to all business processes
across the platform and the system users.
Train and mentor new system technical users as well as support development of user procedures,
job aids, guidelines and documentation.
Responsibilities may change; team members may be required to perform other duties as assigned.
Required Skills & Qualifications
The ideal candidate possesses the following:
A four (4) year combination of higher-level programming and or systems analysis and design
experience. A master's degree from an accredited educational institution in Computer Science
may be substituted for two (2) years of programming experience.
3-5 years of experience as a Benefits lead for Workday implementation and production support.
Deep knowledge of the Workday Benefits module; experience with additional modules like the
Core HCM modules or Payroll a plus.
Manage system configuration, security, and business process design for Workday Benefits
Strong analytical, problem-solving, and project management skills.
Experience with Workday Report Writer, EIBs, calculated fields, and security setup
Exceptional understanding of and experience in Workday delivery methodologies
Excellent customer management experience working with stakeholders at all levels in State of
Maine organizations with the ability to formally present to stakeholders.
Ability to work with different functional & technical SOM Workday leads to understand cross
functional dimensions of Workday configuration
Excellent written and oral communication skills
Hands-on configuration experience within Workday Benefits.
Experience managing HCM and Benefits implementation upgrade, or enhancement project.
Lead or participate in testing and continuous improvement of Workday features, partnering with
business leaders to optimize processes and enhance the employee, manager, and HR operations
experience.
Proven experience in data analysis, variance analysis, and reconciliation, with a strong attention to
detail.
Excellent communication skills, with the ability to collaborate effectively with cross-functional
teams and present complex information clearly to stakeholders.
Experience designing, testing, deploying, and supporting HCM and Benefits functionality in a
complex environment.
Hands on experience with developing, documenting and configuring business processes, advanced
calculated fields/reporting and integration.
Proven ability to develop detailed configuration specification documentation.
Strong technical aptitude; analytical and excellent problem-solving abilities and creative resolution
skills.
Define and coordinate the execution of testing procedures and develop test cases to serve the
overall quality assurance process.
Provide documentation of all processes and training as needed.
Develop and implement maintenance procedures, monitor systems health, gather system
statistics, and troubleshoot reported errors and alarms.
Perform design, implementation, and upgrades of information systems to meet the business and
user needs.
Excellent time-management skills, able to work on multiple projects and meet deadlines in a fast-
paced environment.
Strong presentation and communication skills, comfort interacting across all management levels.
Self-motivated, with the ability to meet and exceed position requirements under minimal direction
and supervision.
Proficient use of Microsoft Office programs required; advanced excel skills including data
validation, formulas and pivot tables required.
Utilize discretion and judgement to maintain confidentiality of sensitive data.
Preferred Qualifications
Experience supporting public sector Workday implementations
Workday certification in HCM and Benefits
Experience working in large enterprise or multi-agency environments
Agile/Scrum team participation experience
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